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Shipping, Refund & Returns Policy

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DELIVERY AND HANDLING

All Orders Placed Are Dispatched The Next Working Day.

Depending on the weight and contents of your order. Your order may need to be signed for, so if you’re not going to be there, please specify an alternate address, such as your work address.

Shipping Methods

Shipping charges for your order will be calculated and displayed at checkout. 

UK Deliveries only

Royal Mail Tracked 48 – Delivery takes 2-3 working days although some areas may be slightly longer.

Royal Mail Tracked 24 – Aims to deliver your parcel the next working day – and gives you the added security of proof of delivery including a signature 

Royal Mail Special Delivery Guaranteed®  before 1 pm – Get peace of mind of knowing your item arrived safely, the next working day – with inclusive tracking and signature on delivery.

Returns Policy

All returns must be authorised prior to return via email or telephone. You can return any item for a refund within 14 days after the day of receiving your original order.

Money Back Guarantee

We believe we have produced the very best products in the UK and because of that, we are willing to offer a money-back guarantee. If for whatever reason, you’re not completely happy with your purchase, you can return it to us within 14 days of receipt and we’ll give you a full refund or replacement immediately. We will also provide a returns label for you to get them back to us at no cost to you. 

Message us on WhatsApp with any queries 07395 633317